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Warranty

Overhead Glazing – Rooflight Warranty

At Overhead Glazing, we are dedicated to manufacturing premium-quality rooflights that deliver long-lasting performance and reliability. Our comprehensive warranty provides peace of mind to our customers by protecting their investment.

✅ Warranty Coverage Highlights

  • 15-Year Unit Seal Warranty when the rooflight is installed by Overhead Glazing.

  • 5-Year Unit Seal Warranty when installed by third parties.

  • Coverage includes defects in materials and workmanship.

  • Warranty Transferability: The warranty may be transferred once from the main contractor to the homeowner, provided the transfer occurs within 12 months of project completion.

⚠️ Warranty Exclusions & Limitations

The warranty does not cover the following:

Installation & Removal Costs

  • Any crane or lifting equipment costs required for removal, replacement, or reinstallation of the product.

  • Costs for plant, scaffolding, equipment, or health and safety compliance necessary for removal, replacement, or reinstallation under warranty.

Damages & Liability

  • Any indirect, incidental, or consequential damages, including but not limited to lost profits, lost savings, damage to other equipment or fittings.

  • Damages resulting from product failure are expressly excluded.

Specific Causes of Failure Not Covered

  • Theft, attempted theft, fire, explosion.

  • Misuse, abuse, unauthorized modification, incorrect usage, or improper storage conditions.

  • Natural disasters such as lightning strikes.

  • Interference from local obstacles causing operational impairment.

  • Acts of war, terrorism, nuclear incidents, sonic booms, or radioactive contamination.

  • Pressure waves caused by aircraft or other aerial devices.

  • Damage from any item or substance falling on the product.

  • Glass breakage from any cause, including nickel sulphide (NiS) inclusions.

Wear and Maintenance

  • Normal wear and tear or gradual deterioration.

  • Damage from cleaning methods not in accordance with the Company’s recommended instructions.

  • Scratching, chipping, or damage due to lack of maintenance of powder-coated frames or components.

  • Damage or failure caused by repairs, maintenance, overhaul, or modifications not performed by Overhead Glazing.

  • Damage due to atmospheric/climatic conditions, pests (moths, insects, birds, vermin), or fungus.

❗ Warranty Voiding Conditions

  • The warranty will be void if the rooflight is not installed following the Overhead Glazing Instructions and Maintenance Manual.

  • The warranty is void if fixed to an upstand less than 150mm above the finished roof surface (per BS6299:2003 standards).

  • Any modification or alteration to the rooflight without prior written consent from Overhead Glazing will void the warranty.

💼 Additional Terms

  • Replacement of components under warranty does not extend or renew the original warranty term.

  • Technician call-outs where no defect is found will be charged at the current daily rate.

  • Liability is limited to the original purchase price or current list price, excluding taxes and handling fees.